IQ Share-News

December 18, 2009

IQShare appointed Rover’s Training and Consulting Partner
IQShare, the market leading provider of distant learning and communications solutions, has concluded an agreement to assist with the development and implementation of Heello Rover's global learning strategy.

IQShare has been contracted to work on the strategy for staff employed in the company's network of Rover companies. The challenge is to put in place authoring, content and learning management processes and tools that enable the learning & development team to deliver a highly tailored service to 75,000 workshop staff operating in 130 countries.

The objective for 2009 was to assist with the installation of a reliable learning management system. This enables managers and staff to analyze their strengths and weaknesses and then access training solutions that are dovetailed to their development needs.

The solution has to accommodate users that speak more than 20 different main languages and, particularly in the case of Rover, operate in highly contrasting technical and cultural environments. Following an autumn launch, the system is receiving more than 1 million page hits a month.

A key milestone towards the second objective was achieved with the launch of a global publishing system. This provides a single platform through which Rover's network of learning content authoring companies can develop and distribute training.

This development paves the way for market based retail training managers around the world to localize global content which is commissioned by the UK Learning & Development team based at the head office in Warwick. It also provides the opportunity for subject matter experts to develop and publish their own material underpinned by a single quality assurance process.

The next challenge for 2010 is to move to a content production and delivery approach that will enable learning and development managers in the UK and in the markets to address training needs immediately they occur whilst maximizing cost savings.

The transformation of the learning systems has been achieved by close collaboration with Rover's implementation suppliers; learning systems provider, Redware Ltd and Mohive Ltd, specialists in learning publishing systems.

IQShare’s consulting practitioners, working alongside the senior team and agency partners, draw on a broad range of diagnostic tools and delivery methodologies to help shape and deliver Rover's strategy, which contains more than a dozen key work streams.

Bryan VanSickle, IQShare’s Director said, "Our relationship with Rover now goes back several years. We are able to develop a clear understanding of Rover's vision for developing and provide very practical advice and support on the best way of achieving it. We're delighted to be able to support Rover implement its strategy in such a hands on way."

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